HammerheadMarketing
Reviews and reputation

Reviews that bring the next customer

Automated review requests by text and email, monitoring across every platform, response management and a widget that shows your best reviews on your site.

See sample work
Reputation engine In progress
Job complete, review request textedSent
MNew Google review

Fast, friendly and exactly what they promised. Would recommend to any business owner.

Response posted in your voiceReplied
Review streamed to your website with schemaLive
Reviews

Clients on our reviews and reputation work

Rated by funders, ISOs and business owners
We went from a handful of reviews to a steady stream. The automatic ask after every job does all the work.
LLauren B.Owner, cleaning company
One dashboard for six locations. Responses go out the same day and our rating climbed.
CChris V.Multi-location HVAC owner
Patients leave reviews from the text link before they reach the parking lot.
DDr. Neil S.Chiropractor
Issues reach me privately first. Our public reviews reflect the experience we actually deliver.
MMonique D.Restaurant manager
  • Exclusive to you
  • Verified contact data
  • Real-time delivery
  • CRM and webhook ready
  • Nationwide reach
  • Custom filters
  • Compliance first
  • Dedicated support
About reviews and reputation

Built to bring in business, not just look good

Reviews decide who gets the call. We build the system that asks every happy customer at the right moment, routes feedback before it becomes a public complaint, and responds to every review in your voice.

Your Google, Facebook, Yelp and industry reviews are monitored in one dashboard, and the best ones stream onto your website automatically.

Reviews and Reputation by Hammerhead Marketing
Done for you
What is included

Everything in the reviews and reputation package

Scope is set with you up front. These are the pieces every engagement includes.

Automated requests

Text and email asks triggered by your CRM, POS or calendar.

Smart routing

Happy customers go to Google. Unhappy ones reach you first.

Multi-platform monitoring

Google, Facebook, Yelp and industry sites in one view.

Response management

Every review answered in your voice within a day.

Website widget

Live reviews streamed onto your site with schema markup.

Reporting

Volume, rating trend and sentiment by location and month.

Sample results

Reviews that do the selling

Automated requests, smart routing and answered reviews across the platforms your customers check.

Spotless Home Cleaning Cleaning sample
Spotless Home Cleaning
Google

"Request sent after every job"

JVerified customer · Cleaning
Owner response: Thank you for trusting us. See you next time.
Spotless Home CleaningCleaning
ArcticAir HVAC HVAC sample
ArcticAir HVAC
Google

"Six locations, one dashboard"

JVerified customer · HVAC
Owner response: Thank you for trusting us. See you next time.
ArcticAir HVACHVAC
Align Chiropractic Chiropractic sample
Align Chiropractic
Google

"Text link at checkout"

JVerified customer · Chiropractic
Owner response: Thank you for trusting us. See you next time.
Align ChiropracticChiropractic
Olive & Ember Restaurant sample
Olive & Ember
Google

"Private feedback before public review"

JVerified customer · Restaurant
Owner response: Thank you for trusting us. See you next time.
Olive & EmberRestaurant
Precision Auto Works Auto repair sample
Precision Auto Works
Google

"Review ask with the invoice"

JVerified customer · Auto repair
Owner response: Thank you for trusting us. See you next time.
Precision Auto WorksAuto repair
Pawsitive Vet Care Veterinary sample
Pawsitive Vet Care
Google

"Follow-up after every visit"

JVerified customer · Veterinary
Owner response: Thank you for trusting us. See you next time.
Pawsitive Vet CareVeterinary
How it works

How we deliver reviews and reputation

Clear steps, clear owners, no surprises.

  1. 01

    Connect your platforms

    Google Business Profile, Facebook, Yelp and your CRM or POS.

  2. 02

    Build the ask

    Timing, message copy and routing rules set up.

  3. 03

    Launch

    Requests go out automatically after every job or visit.

  4. 04

    Respond and report

    We answer reviews and send a monthly reputation report.

Other services

Pair it with the rest of the growth stack

Most clients combine two or three services so leads, follow-up and reputation work as one system.

FAQ

Reviews and Reputation questions, answered

By asking every customer at the right moment through text and email, with a one-tap link to the platform that matters most to you.

Unhappy customers are routed to a private feedback form first so you can resolve the issue. Public reviews are never suppressed or filtered.

Yes. Every review gets a response in your voice, usually within one business day.

Yes. A live widget streams your best reviews with schema markup that can show stars in search results.

By location count and request volume. Submit the survey and we send pricing.

No pricing games

Ready for reviews and reputation pricing? Tell us about your business.

Answer a few quick questions about your goals, timeline and current setup. We reply with a scoped plan and pricing.

Email the team

Takes about a minute. Pricing is tailored to the volume, filters and services you pick.